What Our Members Think
I had a query which was dealt with promptly and I got to know exactly what I had asked about
Judy was so helpful and gave me all the information I needed. It was very quick and easy to get our details updated for our change of address
Extremely knowledgeable, efficient and friendly staff. Where other companies don’t even reply Healthy Investment have responded the same day.
Excellent and efficient service. Friendly .
My details were updated very quickly.
A prompt and clear response to my original enquiry and the same thereafter to my subsequent e-mails. Very good service.
I received prompt replies and the information was clearly explained to me .
The speedy response was great.
Responded promptly to my email enquiry.
Always prompt and efficient with responses to queries or information updates.
I have been with Healthy Investment for a number of years & have always found the service both helpful & friendly.A special mention to Jerrol,Phil & Bekki for their friendly assistance & prompt responses.,a credit to the company 10/10
Everything got sorted out very fast and easy.
My problem was solved in 24 hours by nice fella Khadija Ahmed.
Straight to the point and glad I could send picture of letters rather then spending time posting originals
No hassle and very quick reponse
Incredibly fast service, faster than I expected actually. The team communicate with you every step of the way and let you know what what’s happening, 10/10
Very quick, good communication.
Very quick response and service.
Very friendly and helpful. Replied to my query very quickly and efficiently.
Prompt and clear feedback. Khadija has been very helpful and kept her input comprehensive and to the point.
Very good service
Dealt with my query, sorted it in very quick time. Thank you!
The reason for the delay was my fault and not that of Healthy Investments. The staff have been helpful, prompt and friendly.
Jerrol Ainsworth was quick and efficient in helping me in what we needed great service all round
Prompt response and clear guidance.
Excellent service and fast
Spoke to a lovely, helpful lady Judy Mellor.
Very quick and efficient service !
I was very satisfied with the service and manner in which my claim was dealt with.
I must also mention that Judy Mellor was very helpful and courteous.
Process of applying is straightforward, and was dealt with promptly
I used the Chat feature to ask some questions. Very quick and helpful answers. Resolved my queries quickly and simply.
Very speedy replies – to both my initial query and then to my follow up message.
I had a same day response to my query. The response gave a clear and easy to understand answer that reassured me.
This relates to your staff member: Khadija Ahmed.
She was absolutely brilliant. Do remember this in her next appraisal!
Excellent communication, friendly
Provided balance of CTF efficiently as requested. Excellent.
Quick and efficient service
Very quick service so far. Easy to contact.
Khadija was really helpful on the phone, answering my questions and providing the information I needed. I’m looking forward to receiving my information pack in the post.
You did exactly what you told me and very prompt.
Lovely customer service, prompt and efficient with communication, and very friendly and easy to contact, thank you
Very fast response and helped in every way needed. Very happy
Khadija was very friendly and helpful, thanks very much!
I have always found your staff to be very respectful and helpful with a quick response
Been a fan of Healthy Investment for years. Very professional very efficient, great service a delight to deal with. Highly recommended.
The customer service that I received was excellent. My query was settled to my satisfaction within 2 days. Considering that there is a pandemic on I think that is marvellous. Thank you everyone.
Timely helpful support
Very efficient and prompt responses and very clear communication. Super helpful.
My query was dealt with very quickly and very efficiently by Jerrol. He couldn’t have been more helpful.
Very prompt and professional
My query was answered with speed and efficiency and was very pleased with the service
I only had to contact you once as had no need to before now. Impressed with the service.
Very quick. helpful and informative response
The speed and efficiency of Jerrol Ainsworth was incredible !!!
Quick and helpful response, saving the need to make a phone call.
5* customer service – professional staff and fast helpful responses from the emails
Telephone enquiry. Call was answered promptly and my request for an updated valuation statement was dealt with efficiently.
Excellent prompt email replies. Clear and helpful responses.
Very friendly and efficient service.
Incredibly quick response. Very helpful and clear communication.