It has been very reassuring dealing with the same team members at Healthy Investment for the past 4 or 5 years. The phone always gets answered when you call and emails are always replied to. Everyone we have dealt with has been very prompt and clear in communication, friendly and professional. It makes a huge change from the majority of customer service experience, even when dealing with other professional firms or finance institutions where you rarely speak to the same person twice, and good, timely and accurate service appears to be a low priority.